Welcome to Alphapack LLC (“Company,” “we,” “our,” or “us”). At Alphapack LLC, protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our mobile games, websites, and related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Who We Are

Alphapack LLC is a registered company in the State of Wyoming, United States. We develop and publish interactive mobile games and digital experiences. This policy applies to all users of our Services worldwide.

2. Information We Collect

We may collect the following types of data, either directly or through integrated third-party services:

A. Automatically Collected Information

🔹Unique Device Identifier (UDID/IDFA/GAID)

🔹Device hardware type

🔹Operating system and version

🔹IP address and geolocation (based on IP)

🔹Language and locale

🔹Device name and MAC address

🔹Time zone and app version

🔹Game play and usage data

🔹In-app purchases and events

B. Social Network Data

If you log in or connect via third-party services such as Facebook or Apple Game Center:

🔹Name and profile photo

🔹Email address

🔹Date of birth (if available)

🔹Locale and user ID

🔹Friend list (as permitted by platform)

🔹Public profile data

C. Customer Support and Communications

When contacting our support team, we may collect:

🔹Name and email address

🔹Chat/email contents

🔹Device logs and screenshots (if provided)

D. Cookies and Analytics

Our Services may use cookies and analytics tools for performance and behavior tracking. These may collect:

🔹Session information

🔹Click and tap behavior

🔹Game progress and preferences

3. How We Use Your Information

We use your data to:

🔹Operate and maintain the Services

🔹Personalize user experience and optimize gameplay

🔹Analyze usage trends and improve performance

🔹Provide customer support

🔹Enable social features and friend discovery

🔹Send marketing communications (opt-in only)

🔹Monitor in-game behavior for abuse or fraud prevention

🔹Comply with legal obligations

4. Legal Basis for Processing (EU Users)

For users in the European Economic Area (EEA), we process your data under these legal bases:

🔹Consent (e.g., for marketing communications)

🔹Performance of a contract (e.g., game functionality)

🔹Legal obligations

🔹Legitimate interests (e.g., analytics, service improvement)

5. Sharing Your Information

We do not sell your personal data. However, we may share it with:

A. Third-Party Service Providers

We partner with vendors who assist with:

🔹Analytics (e.g., GameAnalytics, Facebook Analytics, Adjust)

🔹Payment processing

🔹Customer support

🔹Email marketing

Each partner processes your data only for specific, authorized purposes.

B. Legal Disclosures

We may disclose your information when required by law or to:

🔹Comply with legal obligations

🔹Enforce our terms

🔹Protect users or public safety

C. Business Transfers

If Alphapack LLC is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition.

6. Data Retention

We retain your personal data only for as long as necessary:

🔹To provide our Services

🔹To comply with legal obligations

🔹To resolve disputes and enforce agreements

Upon request, data may be anonymized or securely deleted.

7. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13 (or under 16 in the EEA). If we become aware that such data has been collected, we will delete it promptly. Parents can contact us to request removal.

8. Your Rights and Choices

Depending on your location, you have rights over your data:

You May:

🔹Access your data

🔹Request deletion of your data

🔹Correct inaccurate information

🔹Withdraw consent (for marketing)

🔹Opt out of analytics tracking (via device settings)

To exercise these rights, contact us at:
📧 contact@alphapack.io

9. Security Measures

We take data protection seriously, using:

🔹Encrypted connections (SSL)

🔹Secure cloud storage with firewalls

🔹Access control and audit logs

🔹Regular security reviews

However, no system is 100% secure, and we cannot guarantee the absolute safety of your data.

10. Third-Party Partners

We integrate third-party SDKs and services that may collect limited user data:

Note: Voodoo may collect technical data only and does not collect personally identifiable data directly.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. By using our Services, you consent to such transfers, subject to data protection measures under applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, contact us:

Alphapack LLC
📧 contact@alphapack.io
🌐 https://alphapack.io